Acquisition project | Akshayakalpa Organic
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Acquisition project | Akshayakalpa Organic

Elevator pitch:

Fresh milk isn't always healthy if the cows are not fed organic fodder and properly cared for.

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The extensive use of antibiotics in dairy farming can leave residues in milk, causing us to unknowingly consume antibiotics with each sip.

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At Akshayakalpa, we ensure that your milk is not just fresh but also healthy and completely free of antibiotics.

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Shashi Kumar, a software engineer turned social entrepreneur and his team founded Akshayakalpa Organic in 2010 to address several pressing issues in the dairy industry and create a positive impact on the environment, farmers, and consumers.

Here's a breakdown of the problems they're solving:

​

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1. Unsustainable dairy farming practices: Conventional dairy farming often involves intensive farming methods, leading to soil degradation, water pollution, and biodiversity loss.

2. Exploitation of farmers: Many dairy farmers face low incomes, unfair trade practices, and limited market access, making it difficult for them to sustain their livelihoods.

3. Animal welfare concerns: Industrial dairy farming often prioritizes efficiency over animal well-being, leading to inhumane treatment and poor living conditions.

4. Chemical-laden dairy products: Conventional dairy products may contain harmful chemicals, antibiotics, and hormones, posing health risks to consumers.

5. Lack of transparency: Dairy supply chains can be opaque, making it difficult for consumers to trace the origin and quality of dairy products.


Now, let me explain how they are solving this:

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1. Sustainable farming practices: Akshayakalpa promotes organic, regenerative farming methods that enhance soil health, conserve water, and promote biodiversity.

2. Empowering farmers: They work directly with local farmers, providing fair prices, training, and market access to improve their livelihoods.

3. Animal welfare: Akshayakalpa prioritizes compassionate animal treatment, ensuring that cows are raised humanely.

4. Chemical-free dairy products: They offer certified organic, chemical-free dairy products, ensuring consumer safety and health.

5. Transparency: Akshayakalpa maintains transparent supply chains, enabling consumers to trace the origin and quality of their dairy products.

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Understanding Core Value Proposition:

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Akshayakalpa is India's first certified organic milk and milk products brand that delivers high-quality, chemical-free dairy products while supporting farmers with fair practices, promoting animal welfare, and ensuring environmental sustainability.

Product Features:

  1. Doorstep Delivery: Certified organic products like milk, dairy items, and groceries are delivered right to your door.
  2. Early Morning Delivery: Receive your orders by 7:00 AM for added convenience.
  3. Flexible Subscription Plans: Easily pause and resume your daily orders for milk and other essentials as needed.
  4. Complimentary Farm Visit: Platinum customers can enjoy a 2-day, 1-night stay to trace the journey of the milk from farm to table.

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With a revenue of β‚Ή300 crore for FY 2023-24 and a total funding of $39.9 million, including $12 million in Series C funding, it is well-positioned for continued growth and success.

Ideal Customers:

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Ideal Customers

Need

Pain Point

Solution

Eco-Friendly Parent

Sustainable, eco-friendly dairy options for family

Concerns about environmental impact and artificial additives in dairy products

Akshayakalpa's environmentally responsible practices, organic farming, and natural products

Health-Conscious Professional

Organic, chemical-free dairy products for their children's consumption

Difficulty finding trustworthy, sustainable dairy brands

Akshayakalpa's certified organic, grass-fed dairy products, ensure purity and quality

Busy Wellness Seeker

Convenient, healthy dairy options for an active lifestyle

Limited time for meal planning and grocery shopping

Akshayakalpa's direct-to-consumer delivery model offers hassle-free access to organic dairy products

Fitness Enthusiast

High-protein, nutrient-rich dairy products for fitness goals

Difficulty finding dairy products aligning with fitness and health objectives

Akshayakalpa's premium, protein-rich dairy products from grass-fed cows

Quality-Oriented Foodie

High-quality dairy products for culinary experiences

Limited access to unique, organic dairy products

Akshayakalpa's farm-to-table, small-batch dairy products, offer unique flavors and textures


ICP Prioritization:

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ICP

Adoption Curve

Frequency

Appetite to Pay

TAM

Priority

Eco-Friendly Parent

Late Majority

Medium (occasional)

Medium (willing to pay for eco-friendly)

Moderate

4

Health-Conscious Professional

Early Adopter

High (daily)

High (willing to pay premium for organic)

Large

1

Busy Wellness Seeker

Early Majority

Medium-high (regular)

Medium (willing to pay for convenience)

Large

3

Fitness Enthusiast

Early Majority

High (regular)

Medium-high (willing to pay for high-protein products)

Significant

2

Quality-Oriented Foodie

Laggard

Low (occasional)

High (willing to pay for artisanal)

Niche

5

​

Ideal Customer Profile 1: Health-Conscious Professional:

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Demographics:

Age: 30-45

Occupation: Working professionals (corporate, entrepreneurs, government officials)

Family Status: Married with kids

Education: Bachelor's degree or higher

Income: More than β‚Ή 10lakhs per annum

Goals:

1. Maintain a healthy lifestyle

2. Fuel the body with nutrient-rich food

3. Support eco-friendly practices

4. Save time without compromising health

5. Stay updated on the wellness trend

Pain Points:

1. Difficulty finding trustworthy organic dairy brands

2. Limited time for meal planning and grocery shopping

3. Concerns about artificial additives and chemicals in dairy products

4. Balancing work and personal life while prioritizing health

5. Seeking convenient, healthy solutions for busy lifestyles

Behaviour Patterns:

1. Regularly exercises or practices yoga

2. Follows a balanced diet with emphasis on organic food

3. Actively seeks health and wellness information

4. Prefers online shopping for convenience

5. Willing to pay a premium for high-quality, organic products

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Preferred Communication Channels:

1. Social media (Instagram, Facebook, LinkedIn)

2. Online Search (Google, YouTube)

3. Influencer marketing

4. Word-of-mouth referrals

5. Email newsletters

Buying Behavior:

1. Prioritizes organic and natural products

2. Read labels carefully

3. Researches brands and products online

4. Seeks recommendations from friends and experts

5. Willing to subscribe to regular deliveries for convenience

Ideal Customer Profile 2: Fitness Enthusiast

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Demographics:

Age: 25-40

Occupation: Working professionals, student

Family Status: Single/Married

Education: Bachelor's degree or higher

Income: β‚Ή 5 - 20 lakhs per annum

Goals:

1. Achieve and maintain physical fitness

2. Improve overall health and wellness

3. Enhance mental well-being

4. Stay motivated and accountable

5. Explore new fitness activities and challenges

Pain Points:

1. Lack of time for workouts

2. Limited access to fitness resources

3. Difficulty staying motivated

4. Inconsistent progress

5. Nutrition and meal planning challenges

Behaviour Patterns:

1. Regularly exercise (3-4 times a week)

2. Follow fitness influencers and bloggers

3. Actively seeks workout tips and advice

4. Tracks progress through fitness apps

5. Participate in fitness challenges and events

Preferred Communication Channels:

1. Social media (Instagram, Facebook, Twitter)

2. Fitness apps and websites

3. Online forums and communities

4. Email newsletters

5. Word-of-mouth referrals

Buying Behavior:

1. Invests in fitness gear and equipment

2. Subscribes to fitness apps and services

3. Purchases fitness-related products (supplements, apparel)

4. Attends fitness events and workshops

5. Seeks recommendations from peers and experts

Customer Insights:

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1. Health is a top priority: The customer actively seeks healthy options, exercises regularly, and follows a balanced diet.

2. Trust and authenticity matter: The customer values trustworthy brands, reads labels carefully and researches products online.

3. Convenience is crucial: The customer leads a busy life and seeks convenient solutions that fit his lifestyle.

4. Willingness to pay a premium: The customer is willing to pay more for high-quality, organic products.

5. Digital savvy: The customer spend significant amount of time on social media, uses online search, and prefers email newsletters.

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Product Journey Map:

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Trigger: Concern about child's health and nutrition

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Awareness

Exploration

Evaluation

Purchase

Consumption

Loyalty

Goal

Learn about healthy food options

Find trustworthy organic dairy brands

Assess product quality, safety, and convenience

Buy organic dairy products for the family

Integrate products into daily routine

Continue using a trusted brand

Pain Points

  • Limited knowledge
  • Conflicting information

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  • Difficulty finding suitable options

Balancing health priorities with budget

  • Availability
  • Convenience

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None

None

Touchpoint

  • Social media
  • Online search
  • Paediatrician/friends recommendations

​

  • Online research
  • Parenting blogs and forums
  • Word-of-mouth referrals

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  • Product packaging and labelling
  • Brand website and social media
  • Customer reviews and free sample

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  • Online store or e-commerce platform
  • Retail stores
  • Customer support
  • Product usage
  • Family feedback and acceptance

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  • Repeat purchases
  • Referrals and recommendations
  • Brand engagement and loyalty programs

Emotions

  • Concern
  • Curiosity
  • Frustration
  • Determination
  • Skepticism
  • Hope
  • Relief
  • Satisfaction
  • Happiness
  • Reassurance
  • Loyalty
  • Advocacy

​

Understand Competition:

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Factors

Akshayakalpa

Country Delight

Vrindavan Farm

Amul A2 milk

What is the core problem they are solving?

Provides organic, chemical-free milk and dairy products

Convenient, fresh, organic milk and dairy products

Organic, farm-to-table milk and dairy products

Affordable A2 milk

What are the products/features/services being offered?

Organic milk, ghee, curd, butter, paneer, vegetables & fruits

Milk, curd, paneer, butter, ghee, ice cream, vegetables & fruits

Organic milk, ghee, curd, butter, paneer

A2 milk

Who are the users?

Health & Eco-conscious individuals and families

Health-conscious individuals and families

Health-conscious individuals and families

Health-conscious individuals seeking A2 milk benefits

GTM Strategy

Emphasizes sustainable farming and organic practices

Focuses on convenience, quality, customer service

Emphasizes farm-to-table, organic practices

Leverages Amul's brand reputation, distribution network

What channels do they use?

Website, social media, farm visits

Website, mobile app

Website, social media, farm visits

Retail outlets, Amul's distribution network

What pricing model do they operate on?

Premium pricing for organic products

Competitive pricing with subscription discounts

Premium pricing for organic products

Affordable pricing strategy

How have they raised funding?

Raised a total of $ 40M

Raised a total of $ 199M

Bootstrapped

Part of Amul's overall funding

Brand Positioning

Sustainable, organic, and healthy

Fresh, convenient, customer-centric

Authentic, farm-to-table, organic

Established brand, affordable A2 milk

UX Evaluation

User-friendly website, clear product information

Intuitive website, easy subscription management

Simple website, emphasis on farm experience

Wide availability, trusted brand

What is your product’s Right to Win?

Strong organic focus, sustainable practices

Convenient doorstep delivery, quality products

Unique farm-to-table experience, organic focus

Established brand, wide distribution network

What can you learn from them?

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Understanding Market Size:

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Steps to Estimate TAM:

  • Population of India: Approximately 1.4 billion people.
  • Per Capita Dairy Consumption: The average per capita consumption of dairy in India is about 430 grams per day, translating to approximately 157 kg per year.
  • Dairy Market Size: The dairy market in India is around INR 11 lakh crore (~USD 132 billion) annually. (Assuming 1kg milk cost INR 50)
  • Market Share of Organic Dairy: Organic dairy currently holds a small portion of the market, estimated at 1% of the total dairy market.

TAM Calculation:

TAM = Total Dairy Market Size Γ— Percentage of Market Interested in Organic Dairy

TAM= INR 11,00,000 crore Γ— 1% = INR 11,000 crore

​

Steps to Estimate SAM:

  • Geographical Focus: Focus on urban areas and Tier 1 and Tier 2 cities where there is more awareness and demand for organic products.
  • Urban Population: About 35% of India's population lives in urban areas, which translates to approximately 490 million people.
  • Potential Organic Consumers: Assuming a higher interest in organic products among urban consumers, let's estimate that around 10% of urban consumers are potential buyers of organic milk.

SAM Calculation:

SAM = Urban Dairy Market Size Γ— Percentage of Urban Consumers Interested in Organic Dairy

Urban Dairy Market Size = Total Dairy Market Size Γ— Urban Population Percentage

Urban Dairy Market Size = INR 11,00,000 crore Γ— 35%=INR 3,85,000 crore

SAM = INR 3,85,000 crore Γ— 10% = INR 38,500 crore

​

Steps to Estimate SOM:

  • Let's assume Akshayakalpa currently targets 10% of the SAM due to its specific operational and distribution capabilities.

SOM Calculation:

SOM = SAM Γ— Akshayakalpa’s Market Penetration

SOM = INR 38,500 crore Γ— 10% = INR 3,850 crore

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Detailing your Acquisition Channel

As the product is in the early scaling stage, the objective is to experiment with different channels and identify the best one.

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Organic Channel:

Search Intent fulfilment:

From customer insights, we learned that our ideal customer profile actively searches for health and wellness information.

Experiment 1: Existing Traffic

As they are already engaged in SEO, I will prioritize identifying the right keyword opportunities with the existing traffic instead of Brainstorming for new keywords and Google-related searches.

    • Low hanging keywords
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    • Existing keywords
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    • Lost keywords
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Experiment 2: Backlinks

We are not receiving traffic from backlink sources where competitors are. We need to improve our backlinks to outperform the competition.

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Content Loop

What are they already doing?

  1. Making customers visit their farm and educate them about organic farming & showcase their commitment to sustainability & quality. Customers take photos & videos of their visit & share them on social media.

Hook

Generator

Distributor

Farm visit

Customers

Social media

  1. Posting educational content on social media

Hook

Generator

Distributor

Educating customers on Organic products

Akshayakalpa Organic

Social Media

Experiment 3: Newsletter

From customer insights, we learned that our ideal customer profile proactively subscribes to newsletters to get educated on organic products & it's health benefits.

We are publishing blogs about organic farming and organic products on our website. We can distribute these blogs via email newsletters.

​

Hook

Generator

Distributor

Newsletter issues

Akshayakalpa authors

Company Email service

​

Referral:

They are already doing the referral, but I'm suggesting a few improvements they can incorporate to enhance it.

  • Users are immediately prompted to invite friends after placing a free sample order without validating if the user is happy with the product. Also, no incentives are provided for the person sending the invitation.
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  • In the app, on the home screen, the user is asked to do the referral even if the user is not logged in.
  • When the user logs in for the first time, they are asked to make a referral without validating whether the user is happy or not.
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​

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Paid Ads:

They are already running paid ads on all digital platforms with the campaign objective of encouraging customers to book free samples.

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Digital Channels

  • Instagram
  • LinkedIn
  • Facebook

Audience Segment

  • Location: Urban areas, Tier 1 and 2 cities
  • Age: 30-50
  • Interests: Organic living, sustainable farming, healthy eating, wellness
  • Behaviours: Online shoppers, subscribers to health and wellness content

Let's calculate the CAC : LTV ratio & see is it worth acquiring customers through paid channels.

  1. Average Order Value (AOV):
    • If a customer subscribes to daily deliveries, the AOV could be estimated based on the daily cost. Assuming a daily spend of β‚Ή45 to β‚Ή60 (depending on the type and quantity of products), the monthly spend would be approximately β‚Ή1350 to β‚Ή1800.​
  1. Purchase Frequency:
    • With daily subscriptions, the purchase frequency is high, amounting to 365 transactions per year.
  1. Customer Retention Period:
    • Given the daily subscription model, customers might stay longer if they are satisfied with the product. Assuming a retention period of 1.5 to 3 years, this is a conservative estimate for regular, satisfied customers.

​

​LTV = Average Order Value (AOV) x Purchase Frequency x Customer Retention Period

Let's calculate a range:

  • Lower Estimate:
    LTV = β‚Ή45 x 365 x 1.5 = β‚Ή24,637.50
    • AOV: β‚Ή45 per day
    • Purchase Frequency: 365 transactions per year
    • Customer Retention Period: 1.5 years
  • Higher Estimate:
    LTV = β‚Ή60 x 365 x 3 = β‚Ή65,700
    • AOV: β‚Ή60 per day
    • Purchase Frequency: 365 transactions per year
    • Customer Retention Period: 3 years

The industry standard CAC for D2C milk delivery brands in India ranges from β‚Ή300 to β‚Ή1,000. However, for a premium organic brand like Akshayakalpa, the CAC might be higher, around β‚Ή500 to β‚Ή1,500, due to the targeted nature of its marketing efforts and the niche audience it serves.

CAC: The LTV ratio is 1:25, which is favourable for Akshayakalpa to consider exploring Paid Ads.


Product Integration:

Choosing the product for integration,

ICP: Health-conscious professionals

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Products they interact with

Cult.fit

First Cry

Bookmyshow

Make My Trip

How frequently they interact

High

Medium

Low

Medium

How important are these interactions

High

High

Low

Low

Can our product add value to these interactions

Yes

Yes

Unsure

Unsure

How many new users can we get

High

High

Low

Lo

Based on the table above, it makes sense to integrate with Cult.fit.

User Flow: Cult.fit User Discovers Akshayakalpa Products


Step 1: Cult.fit Home page

- User logs in to their Cult.fit account

- Sees a personalized home page

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Step 2: Membership Selection

- User selects a Cult.fit membership plan

- Sees membership details and pricing

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Step 2: Offer Display

- Below the membership details, a section displays:

- "Exclusive Offer: Get 1 Month Free Akshayakalpa Subscription!"

- Brief description of Akshayakalpa benefits

- "Learn More" link (optional)

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Step 3: Checkout

- User proceeds to checkout

- Review membership details and pricing

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Step 5: Payment and Confirmation

- User completes payment

- Receives membership confirmation email with Akshayakalpa free trial details


Step 6: Akshayakalpa Product Selection

- User receives an email with a link to select their free Akshayakalpa product

- Redirected to Akshayakalpa product selection page


Step 7: Product Selection and Confirmation

- User selects an Akshayakalpa product

- Confirms their free trial selection

- Receives confirmation email with trial details

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Thank you!

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